Privacy Policy

Last Updated: December 2023

At The Holiday House Decor, we believe that creating magical holiday memories should be accompanied by complete peace of mind regarding your personal information. Just as we carefully select each decoration to bring joy to your celebrations, we approach your privacy with the same care and attention to detail.

Our Commitment to You

We understand that trust is the foundation of every holiday celebration. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website at christmashousestore.com or make purchases from our elegant collection of holiday decorations.

Information We Collect

To provide you with a seamless shopping experience that matches the elegance of our decorations, we collect:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit/debit card details processed through our secure payment systems or PayPal account information
• Transaction Details: Information about the decorative trees, ornaments, partyware, and wreaths you purchase
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Records: Correspondence with our customer care team at [email protected]

How We Use Your Information

We use your information to create the same magical experience in our service that we aim to provide through our decorations:

• Process your orders for decorative trees, ornaments, and other holiday items
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping updates, and delivery notifications
• Process secure payments through our global payment systems
• Improve our website and product offerings based on customer preferences
• Send promotional communications (only with your consent)
• Prevent fraud and enhance security measures

Data Sharing and Disclosure

We treat your personal information with the same care we put into selecting our holiday decorations:

• Service Providers: We share necessary information with trusted partners who help us operate our website, process payments, and deliver your orders worldwide
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding select remote areas), your data may be processed outside your home country, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

Your security is our priority, just as creating beautiful holiday moments is yours. We implement:

• Industry-standard encryption technology for all transactions
• Secure servers protected by advanced security protocols
• Regular monitoring and updating of our security systems
• Limited access to personal information to authorised personnel only
• Data retention only for as long as necessary to fulfil the purposes outlined in this policy

Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Request data portability where applicable

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Like the delicate ornaments that adorn holiday trees, we use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure transactions
• Analytical Cookies: Help us understand how customers interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to display relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to make purchases on our site.

International Data Transfers

Reflecting our commitment to serving customers worldwide, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

Contact Us

Thank you for choosing The Holiday House Decor to help create your magical holiday celebrations. We’re honored to be part of your special moments and are committed to protecting your privacy with the same care and quality we put into selecting every decoration.